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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Alberto Cordero

October 23, 2026

5 out of 5 rating by Alberto Cordero
"Señor René un profecional muy esperimentado excelente en sus atenciones y su exelente trabajo gracias"
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Fernando Arguelles

October 22, 2026

5 out of 5 rating by Fernando Arguelles
"Annel Martinez is great service advisor and always helpful, very good customer service and understands the insurance industry well."
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Marta Concepcion

October 20, 2026

5 out of 5 rating by Marta Concepcion
"Working with Rosy was a wonderful experience. She made the process of obtaining homeowner's insurance for my properties simple and easy to understand. She patiently answered all my questions, explained the coverages in detail, and found the most competitive rates available. Rosy truly cares about her clients and goes above and beyond to provide excellent service. I am very grateful for her help and highly recommend her. She is a great asset to this agency."
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Diana Abdor

October 14, 2026

5 out of 5 rating by Diana Abdor
"I highly recommend Michael Carvajal at State Farm! He is extremely professional, knowledgeable, and always willing to go the extra mile to provide excellent customer service. Michael takes the time to answer questions, explain coverage options, and make the entire insurance process smooth and stress-free.

It’s truly a pleasure working with someone who genuinely cares about his clients. Thank you, Michael, for your outstanding service, dedication, and professionalism. Highly recommended!"
We responded:
"Thank you so much for taking the time to give us some feedback. Michael, is indeed a true professional that genuinely cares about helping others. "
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Lynn M

October 14, 2026

1 out of 5 rating by Lynn M
"Michael Carvajal was professional, friendly and efficient."
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N Maffessanti Higgins

October 14, 2026

5 out of 5 rating by N Maffessanti Higgins
"We have really appreciated our insurance agent, Michael Carvajal for his diligence and complete honesty throughout. He has done his best to keep us accurately informed, and to get us the most competitive rates for what we need, which for a family of four drivers is extremely important!"
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Yoan Pinon

October 14, 2026

5 out of 5 rating by Yoan Pinon
"Michael Carvajal has been great to work with! He’s helpful, easy to talk to, and always makes sure you’re taken care of. Definitely recommend him if you’re looking for an insurance agent you can trust!"
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William Cordovi

October 13, 2026

5 out of 5 rating by William Cordovi
"I would like to thank René for his excellent service. He was very professional, friendly, and patient. He explained everything clearly and helped me choose the best option for my auto insurance. You can tell that he truly cares about his clients and providing excellent service. I am very satisfied with his assistance and definitely recommend him 100%. Thank you very much, René!"
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Rosa Mylove

October 6, 2026

5 out of 5 rating by Rosa Mylove
"René es uno de los mejores agentes y muy amable"
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Oscar Vasquez

September 23, 2026

5 out of 5 rating by Oscar Vasquez
"I have had the pleasure of working with Rene as my State Farm agent for many years, and throughout that time he has consistently provided outstanding service. He has handled both my auto and homeowners insurance with professionalism, knowledge, and great attention to detail.
Rene is always responsive, helpful, and available when I need guidance or have questions about my coverage. Over the years, he has earned my complete trust by always looking out for my insurance needs and providing excellent customer service.
I highly recommend Rene to anyone looking for a knowledgeable, dependable, and trustworthy State Farm agent. After many years working with him, I can confidently say he is one of the best!"
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Julio Rodriguez

September 21, 2026

5 out of 5 rating by Julio Rodriguez
"Rene gracias por tu excelente servicio"
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Lia Shechter

September 16, 2026

1 out of 5 rating by Lia Shechter
"Rude and disrespectful"
We responded:
"Thank you for your feedback. We take all concerns seriously, but we're unable to locate any record of you as a client of our office. If you believe you've worked with us, please contact us directly at so we can look into this. We're committed to serving our customers with care and would welcome the chance to address any legitimate concern""
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Claudia Puerto

September 14, 2026

5 out of 5 rating by Claudia Puerto
"Excellent experience working with them, specially Rene Gutierrez who is always helping me with all my necessities, returning my calls and giving me the best of their service. Super recommendable and with great attitude. Thank you Carlos Luis Agency."
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sam cast

August 27, 2026

5 out of 5 rating by sam cast
"Straight forward business working with Rene has been a pleasure! Always doing the best to help us find the best rates! The office picks up the phone right away and helps us get him on the phone or leave a message with her. The lines of communication are always open giving me a peace of mind."
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Katy Romero

August 24, 2026

5 out of 5 rating by Katy Romero
"I have been insured with Carlos Luis for about 20 years. My agent Rene has always provided prompt service and excellent customer service."
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Somaly Barquet

August 10, 2026

5 out of 5 rating by Somaly Barquet
"Every encounter I have with Manny Mendez is exceptional!! He has all the answers to my questions and concerns! Manny is a great asset to State Farm."
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JB Aleman

August 7, 2026

5 out of 5 rating by JB Aleman
"Annel is always available, always responsive and always watching out for customer's need. She is amazing!"
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Milica Martinovic

August 4, 2026

5 out of 5 rating by Milica Martinovic
"I received outstanding customer service. Rene Gutierrez was professional, knowledgeable and attentive. I truly appreciate the excellent support and would highly recommend their service."
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Monica Rodriguez

July 27, 2026

5 out of 5 rating by Monica Rodriguez
"Annel is amazing! Very professional and efficient. She has helped me with renters insurance, new insurance for son, and a new car insurance for myself. She’s patient and knowledgeable. Very satisfied with the service received."
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Lydia Martinez

July 23, 2026

5 out of 5 rating by Lydia Martinez
"I was a long time State Farm customer many, many years ago. After different needs and life changes, I jumped around from carrier to carrier. Recently, I was curious to see how State Farm would measure up against my current insurance program and, while it didn't make sense to switch at this moment, I had such a wonderful customer service experience with Michael Carvajal. He went above and beyond to understand our needs and find coverage gaps. It was refreshing to see this type of initiative and service."
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Miss Whitney

July 22, 2026

5 out of 5 rating by Miss Whitney
"Rene Gutierrez is the best. My family has been with Rene for more than a decade. Great agent and great person. Thank you Rene!"
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gilberto sequeira

July 22, 2026

5 out of 5 rating by gilberto sequeira
"Every time that a call Rene Gutierrez he is very kind, also knowledgeable, professional
Hi is clear when talking about my policy"
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Lily Dumas

July 21, 2026

5 out of 5 rating by Lily Dumas
"I had an outstanding experience working with Michael Carvajal. He was professional, knowledgeable, and incredibly patient throughout the entire process. He took the time to answer all of my questions, explained every detail clearly, and made sure I understood all of my insurance options before making a decision.

Michael truly cares about his clients and goes above and beyond to provide exceptional customer service. He made the whole experience easy, stress-free, and gave me confidence that I was getting the right coverage for my needs.

I highly recommend Michael Carvajal to anyone looking for an honest, reliable, and dedicated insurance agent. Thank you, Michael, for your excellent service"
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Joel Masis

July 21, 2026

5 out of 5 rating by Joel Masis
"Micheal Carvajal

I had an excellent experience working with my insurance agent. He was knowledgeable, patient, and took the time to explain all of my coverage options in a way that was easy to understand. He’s always responsive to my questions and made the entire process smooth and stress-free. I truly appreciated his professionalism, honesty, and dedication to finding the best policy for my needs. I highly recommend him to anyone looking for reliable and outstanding insurance service"
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Mailyn Roche

July 20, 2026

5 out of 5 rating by Mailyn Roche
"Muchos an̈os en esta agencia, muy contenta con mi agente Rene Gutierrez, la mejor atencion y muy paciente para ayudar."