State Farm® Insurance Agent Carlos Luis

"I've been with Carlos Luis State Farm for over 20 years. I am very happy with their services. Especially glad that Annel Martinez handles my accounts. She is extremely professional, always tends to my needs and anwers all my questions every time I reach out to her. She has always been there. Annel is a true asset to this office. Thanks for everything you do."

"Great customer service from Frances Rodriguez. Highly recommend working with her!"

"Have always gotten all questions answered with great professionalism and care . All calls are returned promptly Miss Frances Rodriguez treats me with respect and patience , for I’m am elderly person. Need more people like her."

"The staff at Carlos Luis State Farm is attentive, professional and very knowledgeable. My experience has been mostly with agent Pedro Luis. Every encounter shows that he truly cares about his customers and actually wants to assist them. Compared to other agencies, this place doesn’t make you feel like just another number. I highly recommend this agency."

""I wholeheartedly recommend this place! The staff is incredibly professional and attentive. In particular, Osvaldo Cruz-Estevez. He was exceptional! He guided me through the insurance process with expertise and care, explaining everything in detail. I'm so glad I switched to this company.""

"Annel has provided our family with great service for many years. She always gets back to us in a timely manner and is very knowledgeable about what kind of coverage works best for us. We have referred many friends and family members and they are very satisfied as well. Definitely earned our trust and made us feel like we're getting the best coverage for our money."

"Estoy muy agradecida por el servicio recibido,por Frances, por tantos años. Ella siempre busca la manera de ahorrar dinero en mi seguro."

"Christine Ronconi has been absolutely on top of things and got me a more comprehensive insurance option for my home. Thank you!"

"I was fortunate to have been referred to the State Farm/Luis Agency. I had the privilege of working with Lourdes Luis for my comprehensive homeowners, auto, and rental insurance. Her knowledge, professionalism, and personalized customer service is exceptional and I am thankful to Lourdes for offering a tailored policy that met our needs. I highly recommend Lourdes and the team at Carlos Luis State Farm Agency for your insurance needs!"

"Very knowledgeable, helpful and friendly service."

"Carlos and all the staff are great. They take care of what you need quickly and have great customer service. Highly recommend!"

"Thank you all for the excellent customer service!! Osvaldo I can't thank you enough for your excellent explanation and understanding. looking forward to continue working with you all"

"We have been insured with this office for over 20 years and have always been very happy with the customer service and rates provided. Whenever we need customer service, they handle our matters in a quick and efficient manner !"

"My family and I have been working with State Farm/Luis Agency for quite a while! They are always attentive to our needs, so friendly and thorough! We would recommend Carlos Luis' (and Lourdes) agency to anyone looking for quality insurance and quality agents!"

"We are so happy with the service our Agent Frances Rodriguez always extends to us. She is patient, super efficient, very well informed on all the updates on the multiple different types of insurances that we have with Carlos Luis State Farm such as car, rental insurance and homeowners. I will definitely recommend this agency and Agent Frances Rodriguez every time."

"Who ever taught their employees about customer service needs to be fired. I called to ask about "car storage insurance" and the guy who answered was very rude and dismissive. If you want my business maybe try being a half way decent salesman or take a course on how to address customers. Taking my business elsewhere."

"Mi Papa Paul V me comentó la buena atencion que le dio Luciana y me la recomendo para revisar mis polizas en un future. Gracias por su atencion."

"Worst customer service"

"La mejor agencia de state farm. Luciana es muy atenta y siempre que tengo una duda paso por la oficina y me reciben muy bien! Ya tengo más de 1 año y aunque todo está subiendo de precio, ellos me han buscado los mejores descuento!"

"Carlos and his team provide great service and are very focused on doing what's best for the client. I strongly recommend him to anyone in need of an insurance agent."

"Great office and staff. Carlos and his staff are a delight to deal with. They go the extra mile to make sure your needs are met."

"I love my agent Frances Rodriguez. She goes above and beyond. She answers all my questions no matter how small. She always makes time for our family. She explains the policies to us and gives us all the options available."

"I highly recommend Carlos Luis State Farm Agency for all of your insurance needs. I've been their client for many years and their manager, Pedro Luis, has always been very attentive to all of my insurance needs. Their expertise, dedication, and personalized service are unmatched. They make the whole process easy and stress-free, ensuring I get the best coverage at the best price. If you're looking for a reliable and trustworthy insurance agent, look no further than Carlos Luis State Farm Agency."

"Nigora was smart, patient and kind. Looking forward to my new favorite possession."

"Typical Cuban firm! They don’t know nothing ! They talk Spanglish don’t help and they just nasty with customer service. Never write down your number write things down to solve them and just well typical Miami escoria"